frequently asked questions
ARE WALK-INS ALLOWED?
All guests require a reservation. Please visit our Locations page for sign up information.
HOW CAN I MAKE A RESERVATION?
Please visit our Locations page for sign up information.
WHAT ARE THE EVENT HOURS?
Event hours can be found on our Locations page.
WHERE IS THE EVENT LOCATED?
Event locations can be found on our Locations page.
HOW LONG CAN I STAY AT THE BAKERY?
We have allotted 10 minutes per guest.
DO I NEED TO PRINT MY TICKET?
You do not need to print your ticket, but must show your confirmation at the door.
WILL I NEED TO WEAR A MASK?
All guests are required to wear a mask.
WILL THERE BE COVID-19 SAFETY REGULATIONS IN PLACE?
Yes, we will be taking the following precautions in our bakery spaces.
To ensure a good time, and for your safety and ours, we are adhering to the following COVID-19 protocols:
-All guests must have a reservation to enter the bakery.
-All guests must wear a mask inside the bakery (masks provided upon request).
-Each guest will have a 10 minute allotment inside the bakery (we wish you could stay and play, but alas, there are a frightening amount of mouths to feed).
-Face coverings will be worn by all working staff.
-Hand sanitizer will be provided.
-All high touch areas will be disinfected regularly.
-One way traffic will be enforced for smooth and safe entrances and exits.
WILL THE BAKERY BE COMING TO OTHER CITIES?
Check back on our Locations page for more details.
IS THE BAKERY A CHILD-FRIENDLY ENVIRONMENT?
Attendees must be 18+. American Horror Story and American Horror Stories are rated TVMA.
WILL RESTROOMS BE AVAILABLE ON SITE?
There will be no restroom onsite for guests.
HOW CAN I PLACE AN ONLINE ORDER?
Please visit our Cookie Drops page and sign up for notifications on when cookies will be available to order.
WHERE CAN I FIND THE MENU?
Please visit our Cookie Drops page.
ARE THERE GLUTEN FREE AND/OR VEGAN OPTIONS?
At this time our cookies are not gluten free or vegan. Our Ingredients:
Butter, All Purpose Flour (Bleached Wheat Flour, Malted Barley Flour, Niacin, Iron, Thiamin Mononitrate, Riboflavin, Folic Acid), Sugar, Eggs, Tahitian Vanilla Extract, Vanilla Bean Paste, Corn Starch, Salt, Meringue Powder (Sugar, Egg Whites, Food Starch, Vegetable Gums (Guar, Xanthan), Aluminum Sulfate, Salt Ascorbic Acid, Natural Flavor), Cream of Tartar, Confectioners Sugar, Water.
Wheat, Egg, Dairy
HOW MUCH IS SHIPPING?
Shipping is free, please allow 4-10 business days to receive your order.